Learn to increase pre-need and at-need sales and make a very big difference.
Aligned with the NFDA’s Pursuit of Excellence, the Certified Aftercare Specialist™ is an accredited training developed exclusively for funeral professionals.
Focused on increasing pre-need and at-need sales, the certification equips funeral professionals with the language, tools and practical methods needed to connect with their clients via a different approach. Modules include how to build community connections, deal with compassion fatigue, and turn afterloss practices into a profitable revenue stream.
• Practical methods as outlined in iCare Solutions Manual
• How to generate positive media for your business
• How to increase pre-need and at-need sales
• How to build community connections
• How to mitigate compassion fatigue
• How to support clients
• Ready-made templates
• On-line resources
• and more!
FOR MORE INFORMATION CONTACT:
Earn certification in just 6 classes! New class begins May 5.
CEU: 1.05 (category A)
10.5 contact hours
LOCATION: Live online classroom
6 pm to 8 pm eastern
• May 5
• May 12
• May 19
• May 26
• June 2
• June 9
Accredited by the Academy of Professional Funeral Service Practice for 1.05 continuing education credits and 10.5 contact hours (APFSP Category A).
I thought there was no help and no hope for me. It saved my life.Funeral home client
Testimonials from Certified Aftercare Specialists™
Once you truly help them, it opens the door to preneed sales.
Very productive, loved it! People are helped by it, and it closed a number of policies we wouldn’t have otherwise.
A hard sale is a hard sale, but isn’t so hard after you learn to help them.
I’ve never seen a group this good. It changes the conversation.
One day after training, I realized we were on to something!
The approach makes a lot of sense.
It’s created a new preneed strategy using a totally different approach.
It was wonderful!
The Solutions Manual itself was worth it.