Welcome to International Grief Institute. We appreciate your interest in us and understand you share our commitment to privacy. This statement explains to you how we use and protect information gathered through this site. Please read it carefully.
1. INFORMATION IGI COLLECTS AND RECEIVES
In the course of providing our Services, we collect and receive information that directly or indirectly relates to you (your “personal information”) in different ways and from different sources, which we have set out below.
VENDOR INFORMATION: We collect the following information from vendors: Your name, email address, phone number, vendor name, mailing address, tax information including w-9 (if needed), and payment gateway information and credentials to submit payment for products purchased on behalf of consumers.
BUYER INFORMATION: We collect the following information from those who purchase a product from IGI and/or the iCare Marketplace: Your name, email address, phone number, billing name and address, shipping name and address, payment information such as credit or debit card details or other payment method, item(s) purchased, vendor name, purchase price, date of transaction.
2. HOW IGI USES YOUR INFORMATION
When you access or use the Services or interact with our Sites and/or Apps, we collect, use, share, and otherwise process your personal information for the purpose of processing transactions, providing customer support, complying with legal and regulatory obligations including response to lawful requests by public authorities and to meet legitimate national security or law enforcement requirements, litigation of civil, commercial, criminal or consumer protection matters, corporate and taxation matters to comply with taxation obligations, regulatory matters including e-commerce platform arising under the p2b regulation, the digital services act and similar regulations.
3. HOW IGI SHARES YOUR INFORMATION
VENDORS: Vendor information may be publicly displayed or shared with buyers. For example, your business name, business address, business phone and email.
BUYERS: IGI engages third-party companies and individuals (such as analytics services, security providers, software service providers, technical service providers, app developers) to help us operate and provide our Services. These third parties have limited access to your information, may use your information only to perform these tasks on our behalf, and are prohibited from disclosing or using your information for other purposes.
4. HOW IGI TRANSFERS YOUR INFORMATION
By using the Services, you acknowledge that IGI will use your information as outlined above. Privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. You can choose whether or not to use IGI Services. As we use technical infrastructure in the US to deliver the Services to you, in accordance with our Terms, we transfer your personal information to the US and to other jurisdictions as necessary to provide the Services. Simply put, we can’t provide you with the Services and perform our contract with you without moving your personal information outside of your home country if you reside outside the USA.
5. HOW IGI PROTECTS YOUR INFORMATION
We protect your personal information through technical and administrative measures designed to mitigate the risk of unlawful or unauthorized access, destruction, loss, alteration, disclosure or use of your data. IGI will retain your information only for as long as is necessary for the purposes set out in this Policy, or as needed to comply with our legal obligations under national applicable law. IGI decides how long we need information on a case-by-case basis and depending on the retention laws applicable. IGI keeps your information as long as is necessary to provide the Services to you. This includes things like maintaining and improving the performance of our Sites and Apps, keeping our Services secure, and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule. IGI will retain and use your information to the extent necessary to comply with our legal obligations including applicable tax/revenue laws.
6. YOUR RIGHTS
7. CONTACT US
If you have any questions, you may contact us using any of these options: Send an email to [email protected], call 888-380-1858, or send via USPS to: International Grief Institute LLC, P.O. Box 344, Darby, MT 59829 USA
Last updated on February 15, 2024