Funeral Aftercare

Not just another aftercare solution.

You hold your families’ future in your hands, which is why iCare Aftercare™ is more than just a text.

Connecting with your families after the funeral offers a lifeline of hope that makes all the difference. The iCare Aftercare™ suite of full circle programs and products make it easy to support your families when they need it most.

Ranging from hosted grief support groups to mailings and everything in between, iCare Aftercare™ products are affordable solutions that keep you connected today—and drive business tomorrow.

iCare Aftercare

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Certified Aftercare Specialist

Fulfilling the NFDA’s Pursuit of Excellence criteria, the Certified Aftercare Specialist™ is an accredited training developed exclusively for funeral professionals.

Encompassing education and outreach, the high-quality program empowers funeral professionals to provide the highest standards of aftercare through their own outreach.

  • Practical methods from the Aftercare Solutions Manual
  • How to generate positive media for your business
  • How to build community connections
  • How to mitigate compassion fatigue
  • How to support clients
  • Ready-made templates
  • On-line resources
  • and more!

Aftercare Solutions 101

Everything you need for mailing programs, phone program, community events, and support groups.

Learn to implement your own aftercare programs using our templates, scripts and printables in a 3-hour live webinar. Includes full access to all aftercare programs, templates, scripts and printables along with instructions for implementing each program.

  • Mailing programs
  • Phone program
  • Support group programs
  • All templates and scripts
  • Access to online content
  • and more!

iCare Library

A comprehensive collection of nearly 150 helpful resources for your families.

  • Topics, articles, videos, coloring pages, booklets, and more
  • Available 24/7 to your families
  • Two subscription choices
  • Branded to seamlessly hotlink with your website

Support Groups

Choose from four iCare options below to stay connected with your families in their time of need.

  • 8-week program
  • monthly program
  • monthly drop-in
  • COVID program

Mailing Programs

Choose and combine mailing programs tailored to your families in that first critical year.

  • iCare Booklets
  • Resilience Rx
  • iCare sympathy cards
  • Preplanning mailing

Office Literature

Resilience Rx™ one-sheets promote nurturing evidence-based self-help techniques and coping strategies.

  • 8.5 x 11″
  • Wall or countertop rack
  • 2-sided
  • No minimum